Privacy policy

Ado mobile application privacy policy

The first issue was issued on 27/7/2021

We care about your privacy and are committed to protecting your personal data. You can view the privacy policy on how we treat your personal data, your rights and how you enjoy legal protection, so please read the privacy policy carefully before using our services.

 

Defining the meanings of terms in the privacy policy :

Seces: Any product, service, content, features, technology or functionality, websites, applications and related services that we provide to the user.

Platform: The website, mobile applications, or other online features through which we provide our services.

Ado: Ado hereinafter referred to as “Ado”, the Ado application provides classified ads service through an application for mobile phones, and the application is an application or a program prepared by Ado and in the name of Ado to provide classified ads service to users

Who we are: Ado is under construction, incorporation and licensing, referred to as Ado in English, based in the Arab Republic of Egypt, and it monitors user data for the application in the countries targeted by providing the application service in Egypt, Algeria, Sudan, Morocco, Saudi Arabia, Tunisia, United Arab Emirates, Jordan , Lebanon, Oman, Kuwait, Qatar, Bahrain for the purpose of providing our services through the mobile application in accordance with our terms of use

 

What data do we collect about you:

Data provided by registration and account information We may collect the following information about you when you register to use our services:

If the user registers using your iTunes account, your Google: name, nickname and email address.

If a user registers using your Facebook account: We collect your name and nickname as it appears on your Facebook account. If you have provided permission to Facebook through the in-app privacy option that appears before registering on our platform, we may collect a gender identifier or age or email depending on your permission.

In the event that the user registers by using your cell phone number: the cell phone number.

Depending on the choices you make while logging in to our services or during the process of subscribing to our services, you can choose to give the following additional personal data: your name / email address / cell phone number

 

Communicate through the chat feature on our platform

When you use our chat feature to communicate with other users, it is protected and private, but we collect the information that you choose to provide to other users through this feature.

 

Data we collect automatically when you use our services

Device information: We collect device-specific information such as the operating system version and unique identifiers For example, the name of the cellular network you are using, we associate device identifiers with your Ado account

Presence Location Information: Depending on your device’s permissions, if you post a material to our Platform, we automatically collect and process information about your physical location. We use various technologies to determine location, including IP address, GPS, Wi-Fi, access points and cell towers. Your location data allows you to see user materials near you and helps you spread the materials within your location.

Customer and Log Data: Technical details, including your device’s Internet Protocol (IP) address, time zone and operating system We will also store your login information, (date of registration, date of last password change and date of last successful login), type and version Your browser version.

 

 

Online activity data:

We collect information about your activity on our Platform, including the sites from which you accessed our Platform, the date and time tag of each visit, the searches you made, the programs or ad banners you clicked, the length of your visit and the order in which you visit content on our Platform

Cookies and similar technologies: We use cookies to manage our users’ sessions, to store your language preferences, and to deliver relevant advertisements to you. Cookies are small text files that are transmitted by a web server to your device’s main data storage device or device. Cookies may be used to collect the date and time of your visit, your browsing history, your preferences and your username. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Application may not be accessible or our Service will not work. correctly.

Do we collect data from children:

Our Services are not intended for children under the age of 18, and we do not collect data from anyone under the age of 18. If we learn that a person under the age of 18 has provided false personal data to use the App and its Services, we will delete it immediately. Also, if you are residing in Egypt or one of the countries targeted by the Ado application with its services and under the age of 18, we are not allowed to contract with you directly. If you reside in Egypt or one of the countries referred to above in the privacy policy and are under the age of 18, when you agree to this privacy policy, you acknowledge and agree that your guardian has read and agreed to its terms on your behalf. If we ask for your consent to process your personal data for a specific purpose in accordance with this Privacy Policy, your guardian is required to give consent on your behalf.

Why we process your personal information:

We use your personal data only when permitted by law and will often use your personal data in the following cases:

When we need to perform a contract and we are about to perform it or we have done so with you.

When it is necessary to improve our services based on our legitimate interests and in order to provide you with a platform that is reliable and secured.

When we need to comply with a legal or regulatory obligation.

In some cases, we may also process your personal data based on your consent and if we do so, we will inform you of the purpose and category of personal data to be processed at the time we seek your consent.

Below we have set out a description of the ways in which we use your personal data.

In order to provide access and delivery of services through our platform

If you log in using your cell phone number or email ID, we use your first and last name, your cell phone number, and/or your email address in order to identify you as a user and provide access to our Platform.

If you are logged in using your Facebook account, we use your name and last name from your Facebook profile and Facebook email address to identify you as a user and provide access to our Platform.

The above login information data is also used by us to provide our services to you in accordance with our terms of use.

We use your email address and cell phone number (via SMS) to make suggestions and recommendations to you about our services or third-party services that may be of interest to you. We process the above information for proper performance of our contract with you and on the basis of our legitimate interest in carrying out marketing activities to offer you any products or services that may be of interest to you.

In order to improve your experience on the platform:

We use the data of your visits to the Internet to:

To provide you relevant content such as giving you more relevant search results when you use our Services

To determine how much time you spend on our Platform and in what way you move through our Platform in order to understand your interests and to improve our Services based on this data. For example, we may provide you with suggestions about content that you can visit based on content you have clicked on, to monitor and report on the effectiveness of campaign transmission to our business partners and to analyze internal activities.

collect anonymous and aggregate information about the characteristics and behavior of Ado users including for the purposes of business analysis, segmentation and development of anonymous profiling;

To improve the performance of our Services and to personalize the content we address to you. For example, with the help of location data, we display listings of advertisements located near you to improve the buying experience, and to measure and monitor your interaction with third-party advertisements that we place on our Platform.

With the help of your login information which includes your email ID and phone number, we identify the different devices (cell phone and tablets) that you use to access our Platform. This allows us to link your activity on our Platform across devices and helps us provide a seamless experience for you no matter what device you’re using.

We process the above information on the basis of our legitimate interests in order to improve your experience on our Platform and for the proper performance of our contract with you.

In order to offer you a trusted and reliable platform

We use your cell phone number, registry login data, and unique device identifiers to administer and maintain our Platform (including for troubleshooting, data analysis, testing, fraud prevention, system maintenance, support, reporting and data hosting).

We analyze your communications through the chat feature in order to prevent fraud and to enhance safety by blocking unwanted or offensive messages that may be sent to you by any other user.

We also process the above information for appropriate performance of our contract with you, and to improve our services based on our legitimate interests to prevent fraud.

How we tell you about modifications to our Privacy Policy: We may from time to time modify this Privacy Policy, publish the modifications on this page and notify you by e-mail or through our Platform. If you or your guardian (as the case may be) do not agree to the modifications, you can Close your account by going to the account combination and choosing Select Delete Account.

Your rights: You have the following legal rights regarding your personal data based on how we interact with you:

The right to request access to your personal data known as a “data subject access request”. This allows you to obtain a copy of the personal data we hold about you and to verify that we are lawfully processing it.

The right to request correction of any of the data we have about you, this enables you to obtain incomplete, inaccurate, outdated or misleading data we have about you or the data that is processed does not correspond to the processing of the stated purpose, or the data that is processed is prohibited, has been corrected , update or delete it, and we may need to verify the accuracy of new data you provide to us.

The right to object to the processing of your personal data at any time, and such objection must be made on legitimate grounds as this does not affect the legality of any processing we have already undertaken based on the consent previously provided or compliance with applicable law.

Normally, there is no fee to pay: you will not have to pay a fee to access your personal data or exercise any other rights however, we may charge a reasonable fee for the cost of providing a copy of the data or if your request is instead discreet, repetitive or excessive We may refuse to comply with your request in these circumstances.

Time Limit for Response: We try to respond to all legitimate requests within one month from time to time, it may take longer than a month if your request is particularly complex or if you have made multiple requests in which case we will notify you and provide you with available and updated information.

Communication and Marketing: We will communicate with you by email, SMS or through an application notice in connection with our Services/Platform to confirm your registration, to notify you if your listing becomes active/expired and for other transaction messages related to our Services. As it is necessary for us to provide you with such transactional messages, you may not be able to unsubscribe from such messages. However, you can ask us to stop sending you marketing communications at any time by clicking on the unsubscribe link in the email or messages SMS sent to you or by contacting us via info@ado-eg.com

 With whom we share your data: We may have to share your personal data with the parties set out below for the purposes specified in Section 4 above.

Service Providers: We use third-party service providers to help us provide a certain aspect of our services, for example, cloud storage facilities such as Digital Ocean, or payment service providers such as Paymob. us, and we require them to respect the security of your personal data and to process it in accordance with the law and do not allow them to use your personal data for their own purposes and only allow them to process your personal data for specific purposes and in accordance with our instructions.

Law Enforcement, Regulatory, and Other Authorities: We may disclose your Personal Data to law enforcement, regulatory, governmental or public bodies, and other relevant third parties to comply with any legal or regulatory requirements.

We may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire or merge with other businesses. If there is a change in our business, the new owners may use your personal data in the same manner as described in this Privacy Policy.

Publicly Available Information: When you post an item for sale using our Services, you can choose to make certain personal information visible to other Ado users. This may include your first and last name, your email address, your location, and your contact number. Note that any information you provide can always be shared with other users. by them with others, so please exercise discretion in this regard.

Payment Information: We employ a third party credit card payment processing provider who have access to personal information necessary to perform their functions, but may not use it for other purposes and we cannot access or retain any of your payment information.

International Transfers: You agree that we may transfer your personal data to third parties inside and outside Egypt. When we transfer your personal data outside of Egypt, we ensure that we receive a similar degree of protection by ensuring that at least one of the following safeguards is implemented:

Countries deemed to provide an adequate level of protection for personal data by the European Commission.

Adequate safeguards are put in place to protect personal data, such as specific contract terms.

 Where we use the Service, and service providers residing in the United States, we may transfer data to them if it is part of the Privacy Shield

Where your data is stored: The data we collect about you may be stored and processed inside and outside Egypt in secure servers in order to provide the best possible user experience. For example – to create a quick website or mobile app. We will only retain your personal data for as long as it is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements to determine the appropriate retention period for personal data, consider the amount, nature and sensitivity of the personal data, and the potential risk of harm from unauthorized use or disclosure about your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and applicable legal requirements.

Technical and Organizational Measures and Protection Processing: All information we receive about you is stored on secure servers and we have implemented appropriate technical and organizational measures necessary to protect your personal data. Ado is constantly evaluating the security of its network and the suitability of its internal information security program. Designed to:

Help secure your data against sudden or unlawful loss, inadvertent or unlawful access or disclosure

Determine reasonably anticipated risks to the security of the Ado network

Minimizing security risks, including risk assessment and permanent testing In addition, we ensure that all payment data is encrypted using SSL technology Please note that despite the measures we have implemented to protect your data, data transmission over the Internet or other open networks It is not completely secure at all and there is a risk that your personal data will be accessed by unauthorized third parties.

Links to Third Party Sites: Our Platform may contain links to third party websites or applications. If you click on one of these links, please note that each one has its own privacy policy. We do not control these websites/applications and are not responsible for these policies. When you leave our Platform, we encourage you to read the privacy notice of each website you visit.

Links to Third Party Sites: Our Platform may contain links to third party websites or applications. If you click on one of these links, please note that each one has its own privacy policy. We do not control these websites/applications and are not responsible for these policies. When you leave our Platform, we encourage you to read the privacy notice of each website you visit.

Contact: For any privacy issues, exercise of your rights or additional information, please check your account/privacy settings or contact our Privacy Office through info@ado-eg.com

Privacy Policy Modifications: We may amend the Privacy Policy from time to time to keep it updated in accordance with legal requirements and the way in which we operate our business. Please check this page regularly for the latest version of this Privacy Policy. If we make material changes to the Privacy Policy, we will notify you by means of a notice on our website, application, or email and your continued use of our Services after the modification or notice of the modification indicates your consent or that of your guardian as may be the case for any of the modifications.